Frequently Asked Questions
Are these original perfumes or high-quality testers?
100% authentic. We specialize in original perfumes (often without retail boxes) to bring you premium luxury at direct, smart prices.
When am I expected to receive my order, and what are the shipping fees?
Delivery typically takes 3 to 5 business days across Egypt. Shipping fees are calculated dynamically at checkout based on your delivery address.
Do you ship to all governorates in Egypt?
Yes, we provide reliable doorstep delivery to all governorates across Egypt.
Can I open and test the package before paying the courier?
You can easily open and inspect the package with the courier before paying to ensure everything is exactly as you ordered.
Can I return or exchange my order after receiving it?
Yes, absolutely. You can request a return or exchange within 3 days of receipt, provided the perfume is completely unused and in its original condition. Requests are processed within 7 business days, and refunds are issued within 1 week from the day the courier collects the returned item.
What payment methods do you accept?
We accept Cash on Delivery (COD) as well as secure online card payments for a smooth checkout experience.
I want to buy a perfume but don't know how it smells. Can you help?
You can read the detailed scent notes on any product page, or message us on WhatsApp/Instagram for recommendations. Even better, visit us at 170 Omar Lotfy St. (Tram Station), Sporting, Alexandria to try any perfume in person before you buy!
