Privacy policy

1. Introduction

Arvella respects your privacy and is committed to protecting your personal data. This policy explains what information we collect when you use our website, and how it is used and protected.

2. Information We Collect

  • Contact details: Name, phone number, email, and address for shipping purposes.

  • Order details: Purchased products and order history.

  • Payment data: Processed via secure payment gateways; we do not store card details on our servers.

  • Browsing data: Such as IP address and browser type, for improving the user experience.

3. How We Use Your Data

  • To process and ship your orders and communicate with you about them.

  • To provide better customer service and respond to your inquiries.

  • To improve our website and products.

  • To send promotional offers or updates, only with your consent, which you can withdraw at any time.

4. Data Sharing

Arvella does not sell your personal data to any third party. We may share necessary data (such as name, address, and phone number) with shipping partners solely for order delivery, and with payment providers to securely process purchases.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data by contacting us using the details provided in this policy.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website after an update constitutes acceptance of the new terms.